Privacy Policy

1. Introduction

At Cosmic Insight ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

We use your data to provide and improve our services. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information for various purposes:

Personal Information

To create your astrological report, we collect:

• Full name
• Gender
• Date of birth
• Time of birth
• Place of birth
• Email address
• Phone number (optional)
• Relationship status
• Partner information (if providing compatibility report)

Payment Information

When you make a payment, our payment processors collect necessary billing information. We do not store your complete credit card details on our servers.

Usage Data

We may collect information on how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

3. How We Use Your Information

We use the collected information for various purposes:

• To create your personalized astrological report
• To process payments
• To contact you regarding your report or account
• To provide customer support
• To improve our website and services
• To send you newsletters or promotional materials (if you opt in)

4. Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security. Your birth details and personal information are accessible only to the astrologers working on your report.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and to comply with our legal obligations.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Our astrologers who prepare your report
• Payment processors to complete transactions
• Service providers who assist in our operations
• Legal authorities when required by law

7. Technology Used

We use a combination of human expertise and technology to create our reports. This includes artificial intelligence tools that help organize and structure information. All final reports are reviewed by human astrologers to ensure quality and accuracy.

8. Cookies

We use cookies to enhance your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability

To exercise these rights, please contact us at the information provided below.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@cosmicinsight.co.in.